Written on: 09/10/2013
We booked this trip with Cox and Kings rather than cheaper tours with other companies because we mistakenly believed that for the extra money we would get a better experience. Wrong! Wrong! Wrong! From start to finish this was a very poor holiday. From being left to hang around for over an hour on arrival at Moscow Airport, to being taken to the train station over an hour before our train to St Petersburg departed, being left standing on the station platform for an hour. Being "whizzed" around the sights with no time to explore properly, to being stuck in an out of city centre hotel in St Petersburg, being offered expensive optional tours which could be undertaken by yourselves at a fraction of the cost, to having not a single Cox and Kings rep in Russia, using the same tour guides as used by other "cheaper" tour companies. A bad experience from start to finish. We had so looked forward to this holiday. But it was simply not up to scratch or worth the considerable cost. We will never travel with Cox and Kings again.