written by Patjp on 08/10/2013
This was my first experience of an escorted holiday but it won't be my last with the Big Journey Company!
From the pre booking questions and emails, right through to the 'welcome home' email, the whole experience was fantastic. So and his team went out of their way to ensure that everything ran smoothly and everyone had a wonderful time.
The safari drivers, and Joyce and So, our escorts, were all knowledgeable, friendly and helpful (and our jeeps were by far the best we saw while we were out!) All very professional but all approachable, thoroughly nice people who want your experience to be the best it can be.
The safari lodges and the beach resort at Mombasa were all of high quality (better than I'd imagined a safari lodge would be!)with a great selection of food and friendly, smiling staff.
The additional trips that were available all added great elements to the holiday, from the amazing balloon trip over the Masai Mara, the boat trip on Lake Naivasha, and the walk to the crossing point on the Mara river, through to the visits to the local village and the school.
I can't recommend the Big Journey Company enough, and am, and will continue, to tell others about them.