Written on: 05/10/2013
I trawled the comparison sites for months to see who had the best deals for flights Quidco said Netflights were offering 2% cashback on sales, so I chose them as it would bring the cost of flights down a little more.
Best prices coming up were US Airways, but a couple of days before Xmas I noticed that Virgin were doing a good
deal which I was willing to pay a bit more for.
Xmas day night,I chose the flights & entered card details to pay. All was authorised & went through, but an error message appeared. As it was Xmas night, no one to contact till 27th.I didn't know if I had booked & paid for flights or not.
27th I contact Netflights. No record of my booking or details. Payment hadnt been taken. By now, the Virgin prices had shot back up again. No explanation of why my details went through the system or what happened to the flights I chose.
I decided to still book with Netflights for US Airways for the cashback.
Everything went as planned with the US Airways flight, but 10 months after I paid for the flights, I am still waiting for £60 cashback from Netflights.