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“Room over booked”

Written on: 05/10/2013 by Thelanes1 (1 review written)

We booked the peel hotel in tamworth a family room which was all they had left so I took that. When we arrived at the hotel we were told they had double booked and they didn't have a room for us so they called the manager,the manager then said he had a double room which we said would be fine but when we got to the room it was not what we were expecting it was very basic and we had to use a shared toilet and bathroom on the landing which had a bad odour of urine and needed updating. To double book rooms in our times is unexcepttible. The only good thing I can say is that the staff were lovely and the breakfast was very good. We have lots of buisness meeting coming up but I would very reluctant to use this site and I would not stay at this hotel again.

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