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★★★☆☆

“Discrepancy in total cost”

Written on: 04/10/2013

I recently booked a hotel in Brooklyn through Bookit.com. It compared favorably to other sites and seemed a reasonable price. The total price before I purchased was over $16 less than the receipt I received after I reserved the room. I have no idea way there was a discrepancy so I called bookit.com. I waited almost 15 minutes before an agent came back on the phone to tell me she could not figure out why this difference occured. I was told I would be credited for the difference and am waiting to see if this really happens. I booked once before on bookit and had a similar experience. I don't think I will take my chances a third time with the agency.