written by EmmyCurley on 03/10/2013
Where do I start?
Service Charges are absolutely ridiculous an extra £16 -£17 every month hoping to close my account as soon as I've cleared my outstanding balance for that reason alone
Very slow at processing and delivering orders
Delivery charges (4.99)are not good at all for the time it takes to deliver, 'Very'only charge £3.95 and deliver next day with every order and even free if you pick up from nearest store
A lot of products are not good quality and don't justify the price
I received a large order a few months ago with the box ripped apart with all my details on show
Customer service (if you can cal it that) is disgusting you can never get a straight answer, ask about one thing and they reply with something completely different
Overall would not recommend, go to Very instead interest is lower and there are no service charges