Written on: 03/10/2013 by MikeySmth (1 review written)
I had originally ordered and paid for a bike from another online shop, who after a week of empty promises eventually admitted they couldn't get the bike, why was it advertised as in stock then???
I went looking again and Real were showing the same bike in stock, so I called to make sure, and they had it, waheey! Stupid me though I didn't order it that night but left it til the next day at work, when it had sold, drat! I called them to see if there was anything they could do and ended up with the next model up for only a bit more money. WIN!
Bike arrived a week later, all good, no drama, been loving it ever since.
The guys at Real were great, they answered all my emails within minutes normally, even late at night (do they ever sleep?) and were happy to take my calls and constant questions.
Next time I want a bike I'm not shopping around, I'm just heading straight to Real Cycles.