written by Emmsxo on 02/10/2013
I placed my second order in two weeks as I love their body kiss bras. When the order arrived I discovered the nude bra was had dirty marks all over the sides including a pen like mark one one cup. I emailed to let la senza know that I would return it for exchange. I received no reply so sent it back and made sure to write on the note inside exactly why I was exchanging. A week later I then received a return confirmation! I have now been on hold to their contact line for 30 minutes and counting... I don't understand why the service is so poor!! I want my bra