Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2267199

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Poor quality not fit for purpose”

Written on: 02/10/2013

Purchased my son some school shoes, which lasted only 3 weeks!!!!!!, when I phoned customer service I was told I shouldn't have brought my son cheap school shoes and that he was probably playing football and running about in them too much!!!!! so I shouldn't expect them to last!!. Do they expect 8 year old boys to sit still and not run around on the playground?
She said I could send them back for them to look at, but at my expense. And they would only replace them if there was a manufacturing problem. This would leave my son without school shoes for a week. The customer services lady then said "I am sure you have a spare pair!!!!!!" does she not understand people are on a budget?
Rant over!!!
The person I spoke to was rude and unhelpful and I will not be using this company again.