Written on: 29/09/2013 by Clarisa
On saturday night I decided to try this new site "Best" Travel Store and give it a shot ... wrong idea!
I bought the ticket and I am used to receive the confirmation in my email 5 to 15 minutes later but this time I received instead a message saying they would check my credit card and let me know if the ticket would be confirmed.
I thought that process would take 24 hours (more than usual taking in consideration the technology in communications we have now a days). Almost 48 hours after I bought the ticket on their site (and after at least 4 emails from my side saying I did not want another airline or time) they sent me an email saying it was impossible for them to confirm the ticket because they could not reach my bank B.S. They asked me if I would accept another plane ticket for extra $10 and I said NO.
First and last time I use their site to buy a plane ticket. I booked my ticket in 3 minutes in Orbitz and got the confirmation email in 7 minutes. That is good service.
I DO NOT RECOMMENT Best Travel Store.