Written on: 28/09/2013
After saving most of our money so we can have a week holiday in tenirife to be honest I don't really know where to start . We were given 3RD froor app knowing we had a 3 yld and we were told pretty much take it or leave it so we decided to complaint to the manager on duty and we had to wait 2 hours so they can change it to a grand floor . 2 days later my son's clothes were taken from our balcony which made me soo mad and the manager said to us there is nothiong we can do about it. Later that day my towel was stolen from my sunbed which again upset me even more and once again the hotel manager said pretty much nothing they can do. I will never retun to this hotel or book the your company again and i will never recommend this service to any one.