Written on: 24/09/2013
I booked a holiday with Clearsky Holidays on WOWCHER to find when I contacted them they couldn't provide the flights for the dates I wanted unless I paid more money. They are trying to palm and pressure me into taking a 3* holiday to Spain, Poland or Budapest instead of a 4* in Amsterdam. I spoke to the manager and he was abrupt and just spoke over me. I offered to accept the new Barcelona offer they have just put on to find flights and or hotels don't go unless I pay more money!!!! They have tried this over 3 nights of trying to reason with them. I will now contact OFT, trading standards, Paypal, Wowcher and will take them to the small claims court which will cost them alot more than my holiday! Absolute robbers!!!
What a rip off, avoid and same yourself some pain.