written by natashamik on 24/09/2013
I had found this website and immediately was shocked at the huge selection they had of almost every band, not to mention at a great price (19.99 beats 60 dollar T-shirts any day.) So I bought Black Sabbath, Misfits, and Casualties shirts that were all in-stock and didn't think too much about it! I did get an email shortly after I ordered saying my order was in the system and all the statuses of my shirts were still in-stock at that time but, I was a little worried that I didn't get a shipping confirmation after 48 hours (like it says I would for in-stock orders on their website) so, I looked at some reviews online.... talk about a huge shocker. Almost every review I read talked about terrible customer service, waiting on products for weeks and weeks, or just never getting their items. This was a big concern for me especially after I already bought my shirts. When I checked the shirts online and saw 2 out of 3 became pre-orders. So I went on their page under contact us and sent them an email just asking when my shirts might ship. To my great surprise, I got an email later that day from a sales rep saying my order did in fact ship in two packages and sent my tracking numbers. I ordered on the 18th and my shirts were supposed to come on the 26th, but one of the two packages already came on the 23rd! The quality is great, way better than I expected. Just one more shirt to be delivered any day now! Overall, I was really surprised after reading horrible reviews that I had no problem getting in touch with someone about my orders and them actually helping me, that I got amazing quality shirts, and that I got them pretty quick. Still a little cautious about ordering again just based off the majority of negative reviews, but based off my experience I think ordering items that are in-stock is the key and I'll probably do it again!