Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2252758

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★☆

“Unfortunately item ordered not in stock.”

Written on: 22/09/2013

I ordered a disney princess mid sleeper tent for my granddaughters birthday. I usually order from a well known on line, but everywhere this item was out of stock. Otherlands site stated that they had one. I then decided to read the reviews page,which I would normally do before ordering, and was horrified to read other peoples experiences. I then received an e-mail (the same day as order) which stated that the item was not in the delivery that they had had in the warehouse, I could either wait for it or cancel the item. In view of the reviews I cancelled. However in hindsight,I could not fault the company, I was again e-mailed the next day to be told that my money had been refunded and they offered their apologies for having to let me down with the order. I checked with my bank, and they had refunded. my husband did say that it is usually only people that are not happy that do reviews, so I say if you are thinking of ordering. go ahead give them the benefit of the doubt, I am sure you will not be disappointed.