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★★★★☆

“italy by flight”

Written on: 20/09/2013

I would like to say I had a wonderful time on the Italy by Flight tour from 21st to 26th August. Overall it was an excellent experience which was spoilt on the last day by the offers of optional extra excursions to Verona and also a boat trip. We opted for the Verona trip only however when we reached Milan there was very little time to actually explore Milan. The group that also went on the boat trip, we saw arrive at Milan at about 4pm when the coach was due to depart for the airport! I have no idea how much of Milan they saw...if any!

I don't mind the optional excursions but if the tour managers are aware of the time constraints then the extra trips should not even be offered. Our experience in Milan was a quick lunch at McDonalds and photos with the cathedral in the background without actually getting anywhere near the famous landmark which my family and the other travelers were disappointed at.

This was my 3rd trip with Star Tours and this is the first time I'm having to write to you to highlight our unfortunate experience.