written by on 19/09/2013
i booked a holiday with highcostholiday in august for 7 days in turkey every thing paid for , then 2 weeks ago saying my hotel was closeing so they then said i am going to another hotel sun princess, i booked on the net , since then my old booking ref has been taken off of the computer i have phone them several times and after a long wait at 10p a minute the phone was put down on me. i am going away on holiday 2/10/2013 and still no details with my booking of this sun princess hotel, but people who keep sending these reviews should take them to court thats the only way to treat these robbers, as i will if i lose this holiday as i would claim for my insurance also what i have paid them, watch other firms sun master, holiday gems, as these are all bad firms