Written on: 18/09/2013
I placed an order for a birthday gift. I saw on the tredz site that I could pay extra for quick delivery, which would ensure the present arrived on time. However, I couldnt see this option when I completed the order. I contacted the customer service team and got a really quick reply. The team advised that they'd checked the stock and they had the items required. Therefore they'd send them later that day and would upgrade the delivery without charge to ensure it was received on time. I was thoroughly impressed with the response and will recommend the site to friends.