Written on: 18/09/2013
Rented for 1 month an Alamo medium size car through Netflights Website at West Palm Beach, Florida. We were in the USA for a month as my wife was having back surgery at a special clinic in Florida.
When the Alamo Manager at West Palm Beach was checking us in he discovered that my wife was having her surgery within a few days and he insisted that he give us an upgrade to a near new Nissan SUV as he pointed out that this would be easier for my wife to get in and out of after her operation.
This proved to be the best as my wife would not have been able to get in and out of a regular car after her surgery.
He did not charge any extra for the upgrade.
I think that he was very considerate and thoughtful, he went the extra mile.
Good on You Alamo. Top USA Car Rental.