written by No1Chgomom on 17/09/2013
The PEOPLE are what makes Guaranteed Rate and I highly recommend the Naperville, IL office. I am a first time home buyer, not knowing anything, but the team I had working on my loan was the best! I could call anytime with any question and I had everything explained in plain english and then some. I was in underwriting less than 2 days! Most everything was email, which makes a working mother's life easier. My insurance company even commented on the "great team" I had working on my loan. My loan officer attended my closing and told me never hesitate to call him anytime with any questions I might have in the future. Like I said, it's the PEOPLE that makes Guaranteed Rate in Naperville. Couldn't have gone any better, thank you!