Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2238652

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“Customer Service Staff very good and bed is very good”

written by julie561 on 16/09/2013

Ordered a small double bed from Monster Beds for our daughter. The bed frame arrived but not the mattress. Rang customer service staff - they were very good and confirmed the mattress & frame should have arrived together. Not to worry, they would follow up the missing mattress and send me a replacement immediately. The replacement mattress arrived very quickly within 2 days.

When I opened the plastic I noticed what seemed a 'stale' smell. I rang the customer service who advised it is likely to be the fire retardent applied to the mattress. She advised to let it air for a day or so and the smell should go away. I'm pleased to say she was right - I have no issues with the product. The bed put together quite simply - very sturdy and good value for money. The memory foam mattress is so comfortable and a perfect size for our growing 10 year old - which hopefully should last her for a few years.

Was this review helpful? 0 0