Written on: 15/09/2013 by martincostello (1 review written)
Just book my holiday with Agent 152 from Holiday Gems what a great way to do business with somebody who is not in a call centre on the other side of the world and you can understand for once. She was very helpful and a nice lady to talk to, she sorted out our holiday no hanging on listening to that recorded message. She rang us back when she said she would, and it was all sorted. Why don't other firms use home works instead of call centres on the other side of the world.
Nice one keep it up