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“Searched online for hotel in Birmingham near NEC -...”

Written on: 12/09/2013 by Issiemum (1 review written)

Searched online for hotel in Birmingham near NEC - tried to book online but system informed me that I wasn't able to and contact late rooms direct. On contacting direct late rooms weren't able to book it either so informed me they would contact hotel direct and ring me back. Late rooms rang me back very promptly, they were able to secure me a room with my chosen hotel at £10 less than quoted online. Also I had enquired in passing whether I could book a twin room instead of a double, upon being told the hotel didn't appear to have any twin rooms, I didn't persue this any further. However when the late rooms representative rang me back he informed me that he had also enquired about a twin room and had managed to secure one for me. Excellent service.

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