Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2234503

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆

“Package Holiday Review”

Written on: 12/09/2013

The holiday itself was great and we did get a good deal. Hoever, there were hidden costs which I specifically asked about when booking and was given incorrect information for example I asked about late checkout and was told that was possible. When I got to the hotel it was possible but i had to pay a fee for it.
The holiday was described online as 4 nights but it was actually only 3 nights - the fourth night being the one where you were not given accommodation despite the flight being around 3am. Whilst I wouldnt necessarily have expected accommodation for the last night it should have been described correctly as a 3 night holiday not 4 which it wasnt.
Finally the price on my screen was different to the final price I paid by £100! I was told it had gone up by the time I rang which was rubbish because I checked again after booking the holiday and it was still being advertised for the lower figure. There were also additional costs I had to pay for such as ATOL cover at £30pp which was not made clear in the add or until after going through the booking process.
Although I would recommend in future I would also recommend keeping these things in mind.