Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2231156

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Wheel came off.”

Written on: 09/09/2013 by Badtripp (1 review written)

I bought an ultra glide trip suitcase a couple of years back. Unfortunately I now use it as storage as after only a few uses one of the wheels has come off. When I went wrote to Tripp customer services I was told 'From the initial inspection of the images this damage appears to have been caused in transit, normally if a wheel has come away from the case this is classed as airline damage' and that there was nothing they could do as I live in Paris I can't bring it in to a Tripp store to be examined.

Obviously I don't want to pay the luggage few to drag a broken bag back to Ireland so someone can look at it.I really wish I had bought a bag better able to 'be in transit' and also with a more internationally friendly customer service.