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★★★★☆

“Excellent”

Written on: 09/09/2013 by kate.ford (2 reviews written)

Great website which was very easy to navigate around. Lots of differing products to choose from at what seems a very competitive price. Also liked the fact that most products seem to have reviews. Only thing i was initially disappointed about was the price of delivery, i thought it a little on the high side, made me decide to order 2 boxes of pellets rather than one as the delivery was the same. On the plus side it was delivered by DPD who i have found to be excellent, this did justify the high delivery price a little. I also emailed customer service with a question and got a comprehensive answer only a few hours later.
Over all very pleased with the service, but the price of delivery was why it got 4 stars and not 5