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“DO NOT USE THEY WILL TAKE YOUR ITEM FOR NOTHING”

written by on 09/09/2013

I am furious as I have had an awful experience with gadgets4everyone. I was turning in my old iPhone 4 which they valued at £100. I have had experience with similar companies so I knew that the value they would suggest on receiving the phone would be lower but I didn't not expect the following: I received an email saying my phone was worth £0 (this is a year old phone in a very good state), i then of course opted to have it returned to me and duly paid the £5 postaged they asked for. I then three or four days later received the following email 'The records of this phone/device have been checked on the CheckMEND database (www.checkmend.com) of lost and stolen property records as part of our legal obligation to perform due diligence on all property that we handle. We are required by law to quarantine the above phone/device for 28 days. If the loss/stolen records on this phone/device are not cleared before (28 days), we will be required by law to take the item of property and dispose of it accordingly.'

My phone was bought at the carphone warehouse and in my possesion the whole year that I had it. THis is a complete joke, instead of £100 I have lost a phone and am £5. take my advice and do not use.