Written on: 01/09/2013
The booking process was very easy, and the quality of the hotel we were allocated within the "Hidden Gem" booking system was superb.
Everything about the process was very smooth with the initial use of the website making it easy to navigate and make selections etc.
Confirmation emails gave peace of mind.
The whole experience was trouble free and we would recommend Hotel Direct to our friends and intend to use them again in the future.