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“expensive overpriced cheeky prices rip off”

written by on 31/08/2013

Hugely overpriced. Most the items I knew the price of elsewhere are double the price or more here. Also today's joyful shopping experience - I phoned up this week twice to order pet food and twice told incorrect information. Then when I came in today (the day they said to collect my order) the staff couldn't find the food I ordered, one of which was supposed to be in store the days before, but nothing, they then found out the delivery earlier in the week failed to arrive and today's delivery was late by 5 hours. I stood around as they were on hold to the supplier to find out the item was actually out of stock and wasn't on either truck. and wouldn't be in for over a week. So all the orders I placed were for no purpose. So I have driven 15 miles there, to be told they hadn't my order, they said they could sort me out a discount of the exact same product in a smaller bag, fair enough, but as it turns out I'd still be paying extra for the same product in a small bag. They refused to match the price for the bag I had ordered and been given a run about over. I asked a manager and store manager but after a hour I could not stand it anymore they had me there on false information and were selling me the same product in a smaller bag for more. Goodwill obviously stands for nothing there, I wasn't asking for free goodwill, or extra discount but just what I had been sold in the first place and what I had ordered. I left with nothing and won't return.