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“poor organisation”

Written on: 29/08/2013 by AlCampbell (1 review written)

Down to price i chose to stay at The Ibis i was offered a very reasonable "discount" however to my surprise there was no "discount " as the Ibis advertise the same "normal" price on the door. he bemusement was increased when i could see the hotel was under construction . I would have expected to be informed of this prior to arrival and i certainly didn't bank on the early morning wake up drilling next to my room.
There are "Do not disturb" signs for the door so that the 9am cleaning team does not disturb you however with the drilling and the phone call from reception to ask about my non existent car the sign was rendered useless. Considering that i was asked if i had a car on check in i was not amused.
Reception did apologies on check out well i say check out it took them 10 minutes to find my booking?????

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