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“FIRST CALL OPERATOR VERY POOR”

Written on: 27/08/2013

FIRST PERSON I SPOKE TO WAS VERY POOR AS HE MADE ME THINK I HAD BOOKED MY ROOM BUT NEVER RECEIVED ANYTHING AT ALL, AND IT TURNED OUT THAT NOTHING WAS BOOKED AT ALL, AND I ONLY FOUND OUT BY PHONING THE HOTEL.

BUT THE SECOND PERSON WAS EXCELLANT.

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