Written on: 27/08/2013 by yugbru (1 review written)
I use the live chat service quite often and the operators are alway courteous and helpful and quickly resolve any problems. I had been exceeding the monthly bandwidth allowance for my hosting package, resulting in my site being offline at the end of each month. Finally I decided to act, within minutes of contacting them via chat, Pearl from the billing department, had generated an invoice to upgrade my hosting package sent it to me, with a few mouse clicks I paid the invoice with Paypal, and Pearl had my site back online, instantly! They provide a great service and they are quick and efficient, I thoroughly recommend them.