Written on: 26/08/2013
Booked a cruse through Barrhead, due to leave in six days time, No Tickets.
Called the local shop to find they said I was waiting on parking and this was the hold up, this was rubbish I had not booked parking as I done this private. They then said I was going from Aberdeen and it was Glasgow, I was told they would call head office . I recieved a call from Glasgow Administation dep, very abrupt no telephone manner and very ignorant , they asked for our passport details over the phone in order to book us in , now if I had not of called they were never going to have our passport details, they tried to say they called last wed, this is rubbish as I called them on the Tues and they said allow a few more days, so no where was I asked for these details, now if you call someone they leave a message I have dealt with Barrhead for 4 year now but never again go to first choice its far more easier, they are helpful and a pleasure to deal with.