Written on: 25/08/2013 by gordoncolquhoun (1 review written)
Spoke to Pearl from billing regarding a complete disaster (of my own making) with regard to payment outstandings causing removal of my website and data.
Pearl immediately confirmed that all was not lost and guided me extremely effectively at recovering the problem and arranging restoration from the backups.
To be honest the ownership of the problem and the assistance was just excellent and could not be faulted in anyway.
This has been the best customer service experience I have experienced in a very long time, and highly recommend both eUKHost and the staff within it.