Written on: 25/08/2013
Pitchup seems to be a great idea for people looking for campsites and being able to read reviews, however, as site owners can then ask pitchup to remove any negative ones it all seems a little pointless.
A certain site in Cornwall that gets lots of bookings via pitchup has asked for a lot of negative reviews to be removed, this makes the campsite look better than it is, they do have a few small negative comments in some of the reviews, each time the campsite owner saying things like "this is not the opinion of many of our guest, just read our reviews"
ALL reviews. good or bad should be published, if site owners don't like it then they should ask to be removed from the website.
things like the electic hook-up points being over loaded by using spliters so that 6 or 8 units can be plugged in, electric cables going over the road, dirty toilets etc etc should be published.
Maybe a good idea would be to allow reviewers to be able to include photos in the reviews then campsite owners wouldn't be able to say something wasn't true and threaten pitch up with lawyers etc