Written on: 24/08/2013 by KateGsy
I booked 2 tickets for two separate days for the Ashes at Durham.Because there is no " shopping basket " facility two separate transaction had to be made, one straight after the other. The face value on each ticket was £80. I was charged £122.50 per ticket for one of the days, & £109.99 for the same value ticket for the second day. The commission & booking fees were correspondingly increased, so the total sums were £302.90 for one set of tickets & &273.01 for the others! This despite the ticket face value being the same & the booking made at the same time. I find this incomprehensible! Perhaps I'm missing something? Also despite requesting a change of address for the delivery of the tickets &an acknowledgement from seat wave that this would be done, the tickets were sent to the original address.
I was therefore very disappointed with the whole exercise and will not be booking through seat wave again. The one redeeming factor was the cricket was great!