Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2206980

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Buggy web-site with suspicious practices”

Written on: 23/08/2013

I recently tried booking a Hawaii vacation package through expedia japanese web site. Didn't get very far. I browsed the offers and tried booking one by clicking the "book" button fully expected to be redirected to a sing in page just as I do with Amazon and other services. (As a first time user I wasn't signed up yet). But every time I clicked on a tour I was redirected on a page telling they couldn't process my request and instructing me to redo my search.

I signed up for an account hoping it would solve the problem, but on the contrary I experienced more problems trying to sign up for an account - not being able to select "new account" option etc. Eventually I did manage but by that time I was exasperated by the poor web-page interface and decided not to book through Expedia after all.

In fact, I decided that I don't want to have an account at such poorly managed web site so I proceeded to close my account, but after clicking on account closure link I was redirected to a page telling me I have tried to access the page I don't have the authorization for!

After googling about the issue I found that it was a common complaint and that contacting the customer service is of no help. After that I have changed my e-mail address setting to an disposable address just in case, as the buggy web site gave me little confidence in it's security.

I regret signing up in the first place, but luckily, I haven't inputed any of my personal information in the account (credit card, passport info etc.).