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★★★★☆

“Metro holiday offer - Rome for three days”

Written on: 21/08/2013

I liked the advertisement and made the call. As usual it seems, the dates and prices advertised were not really available but the agent (112) put in a lot of effort to find something that suited for the right price.

Have made the booking and am looking forward to the trip.

The call handler was friendly and efficient and checked everything to ensure no errors in the booking.

The cost of the call/minute and the duration of the call meant the cost of making the booking will be significant but my wife has not been to Rome before so it was worth it - I hope!