Written on: 20/08/2013
I ordered a Saracen Mountain bike, the price was excellent and the delivery prompt. Unfortunately the bike was bashed in transit and the front wheel was out of line. UKbike offered to pay the cost of having this rectified at a local bike shop. After inspection it was concluded a new wheel was needed. This was dispatch and the bike fixed, including UKbike refunding the cost of the bike repair. After the delay, all good and happily riding the new bike.