Written on: 20/08/2013
I've found that EUKhost are quite good with the live chat support. With this, i moved to them about a year ago. Sorry to say, it was a big mistake. The support is pretty good, but the servers are always down. The downtime for what you pay for is horrible.
For what you receive, you would expect the server to be up at-least. The disc space and bandwidth is very low for the price i used to pay. I've found that the support tries to be helpful, but really they are completely useless. When the server goes down, they do nothing to help or anything.
I've found that since i run a small camping business, which allows people to book online. I've had no choice but to move away from EUKHost, this is only because of the high prices and downtime. I've recently switched to a small company in the UK called Zenbix Group. I've found that there prices are much better and the support is very reliable too.
Sorry to say, i wouldn't recommend them. They have been most helpful in helping me move to a new host though. They have moved me to different servers and the downtime is still unreliable. I would recommend them if it wasn't for this, but i wouldn't use them for now.
Not bad support, high prices, but horrible downtime. Such a shame.