Written on: 19/08/2013
They made this so simple, they went out of their way to cancel part of my reservations without any penalty, the customer service was beyond any expectations. i had to cancel because i couldnt obtain a driving license to get to work, they constantly kept in touch to provide me the status..This is second time using them and i had to give inputs. If you are using them it would be added security, they can help where the Hotel may not if you go through them. I give this my highest recommendations, respectfully.