Written on: 19/08/2013
We travel extensively in Asia and always use Agoda when we do so. We tried other web sites but none match up to Agoda.
The Agoda web site is very user friendly, quick and simple. Being able to pay up front by Paypal leaves one knowing exactly where one stands and we have not had one bad hotel so the hotels on the web site must be well researched before Agoda allow them on their web site.
There are no negatives with Agoda website or its service. However the one thing we would like is for Agoda to be more useable Worldwide as we found that we had to use other web sites for a trip to South Africa. After Agoda we did not feel comfortable with these and sometimes we were able to pay our hotels prior to arrival and others had to be paid when leaving.Not very satisfactory. Agoda is certainly a brilliant web site and we hope they do become as good in the rest of the world as they are in Asia. Thank you to all at Agoda for making our travels so easy. We cannot recommend your web site enough.