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★★★★☆

“Very Good, But”

Written on: 18/08/2013

Karia Travel were waiting for us at arrival as promised. Taxi good, clean, driver tidy and courteous. He bought us a bottle of water each for the journey, which was well appreciated. The same driver picked us up from our hotel, he was early and we set off in good time.

Now the down side: Driver couldn't speak any English and he dropped us off at the Domestic Terminal instead of the International Terminal, we thought it wasn't the same as where we landed, but couldn't convey our misgivings to him and wrongly presumed he knew what he was doing. We got a taxi to the correct terminal when we realised we were in the wrong one. When home, I emailed the company and requested a refund of the cost of the taxi between terminals, at first they said no as it wasn't their fault! - but, after 3 emails they have refunded the money.

All in all I would use them again, hopefully, they have learned by this mistake. However, be aware of which terminal you fly into and ensure they drop you back there.