Written on: 17/08/2013
Tried to cancel a holiday due to unexpected illness almost 6 weeks prior to travelling, was offered 10% of total amount paid as our refund. To rearrange alternative dates would have cost us an additional 60% of our total amount originally paid. Even a name change would have been 50% of our original price. Can't believe the reviews are so wonderful, must have been written by the owners of this company. Would never recommend these even to my enemies!