Written on: 16/08/2013 by TBiddy83 (2 reviews written)
I ordered a figure which arrived in very reasonable time, but the packaging was slightly damaged. It was well packed, but looked like it had taken quite a knock in transit. I contacted the advisor that night and because he was so prompt in getting back to me, the figure was collected for return, and a replacement was sent the very next day!
Damage in transit happens on occasions, it can't be avoided, buy you don't get aftersales service like that anywhere else.
Very happy customer, would highly recommend!