Written on: 16/08/2013 by rodhart (1 review written)
The service given by UK Bikes Depot is excellent!
I bought a 19" frame and realised it may be a bit big and they sent me a 17.5" at no charge after a week's wait while I was on holiday. Him and his colleagues were extremely helpful on the 'phone and want you to get the right bike for your needs, not just selling a box!
The prices are the lowest I've seen on the web and the Genesis Bikes that are on special offer now are too good too miss - for example the Alfine 11 speed Adventure is cheaper than the hub and wheelset bought separately. For me that means I can build a set of high end singlespeed wheels and change them around as I want.
The finance deal is also very cheap if you should choose it.
They also offer great pre-sales advice. It's best to know your size of course, which is not as easy as you may think particularly with a mountain bike, as so much is down to your riding style unlike a road bike.
Thanks for all your help guys! My new Fortitude arrives this morning and I'm already a happy customer.