Written on: 16/08/2013
I ordered tickets for the fifth Ashes test at Lords and got the tickets fine, but unfortunately the Cricket was cancelled for the fifth day and I received explaining how I could get my refund.
I then got anther email letting me know my refund had gone through and would be with in 10days.
It has now been more than 2 weeks, I can not speak to anybody and no on responds to emails or is on the online chat.
So this a company that likes to keep customers money and not be contactable to answer any queries or questions.