Written on: 15/08/2013
Just to add to all the criticisms - this is also a very dangerous company. The first car they tried to give us had been in a s,ash and one while side was missing... The second was badly damaged also but we took it as it was getting dark and we needed to travel! 35 hours later, the gearbox collapsed... Needless to say we were left by the side of a tiny Italian mountain. Road for three hours, received no offers of help, and had to hire another car from a rival company in order to buy groceries for the following thee days. When a replacement did arrive it was 5 people (not 7) and arrived 70 km away. We were not entitled to claim more than a percentage of the cost of collecting it, just to add insult to injury.
There's a good deal more I could add but the gist of it is pretty simple : they will take your money, wreck your holiday and jeopardise your famly's lives with dangerous, unroadworthy vehicles, DO NOT GO NEAR THEM!