Written on: 15/08/2013 by crowld (2 reviews written)
Spent hours ringing. On hold blah blah.... Arranged two replacement bikes after finding that most of the bikes on replacement website were not available. Assured bikes would arrive soon. Two weeks later rang to see what was happening and told one bike was unavailable. Why hadn't they told us? Do not do anything with them they are bad bad bad
Spoke to wheelies call centre manager who agreed that their website catalogue was very poor and did not reflect their stock, they appear too have order in most bikes.
Complained to Aviva, the insurance company and then Ival the bike claim company. Given complete refund in cash. The experience with wheelies etc was stressful and I feel that they are completely abusing their corner of the market with vulnerable people who have lost their bikes. There should be a public exposure of this frightful company. Avoid them
We have just bought two fantastic bikes from reputable companies at half price. You get no bargains on bike replacement.co.uk.