written by gragoten on 15/08/2013
Despite many negative responses, I was tempted by the wonderful designs and competitive prices and took the plunge.
The goods arrived in 3 days but the box looked like it had a hard time. When I opened the set, it seems alright except for a small scratch near the back of the funnel.
My installer put it up in less than 1 hour and he commented that it is not a basic product but an intermediate range in terms of looks, features and performance.
The little scratch was not so visible so I decide to live with it although the people at Premier were gracious enough to offer a replacement, I solve the problem rather quickly with a black marker.
Moral of the story, internet buying has it's pros and cons. With a good seller you will get great value for money but prepare to accept minor irritations or inconvenience. It is different from forking out 5 times the price to buy a similar product from the store and having someone to attend to you all the way. If you are a perfectionist, I suppose this is not for you but for me, it works.