Written on: 13/08/2013
I didn't even sign myself up to credit expert around 5 months ago my partner did and yet they will not allow me to cancel! I rang up about two months ago to and they said that's fine it's sorted then two more payments have been took out and they have no knowledge of me phoning to cancel which is ridiculous the only way to cancel is to phone I phone they say no record of it absolute joke! It angers me more as I did not sign up to service myself the service is useless and I pay £15 per month for it and get bank charged for exceeding my overdraft to pay it every time whilst I'm heavily pregnant and need money for other things! I am definitely going to the financial ombudsman as I want a refund for at least the months I cancelled the service from! They literally rob you blind! NEVER USE CREDIT EXPERT!